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The Tapilou is available in a standard size of 135 cm x 90 cm. This generous size offers plenty of space for your child to play, explore, and relax in complete freedom.
And once folded, it measures 45 cm x 45 cm.
To maintain your Tapilou, we recommend cleaning it with a damp cloth.
Avoid using harsh chemicals and strong detergents.
You can also store it in its tote bag when not in use to protect it from dust and damage.
The foldable Tapilou is entirely designed and manufactured in France.
The Tapilou is made from high-quality materials. It is filled with non-toxic polyethylene foam and covered in Oekotex® certified fabric to ensure your child's safety and comfort.
Yes, you can use your Tapilou outdoors!
Our play mat is designed to be versatile and durable, making it suitable for outdoor adventures. Enjoy the sun, nature, and fresh air by setting up your Tapilou in the garden, on the terrace, or during family picnics.
However, please be sure to avoid rough or abrasive surfaces that could damage the mat.
Yes, the Tapilou is suitable for children of all ages, from toddlers to older kids. It is designed to support the various stages of a child's development, from their first movements to the discovery of new activities.
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything we can to restock our products as quickly as possible. However, replenishment times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to enter your email on the product page for restock notifications or contact us directly via our customer service.
The Tapilou is available in a standard size of 200 cm x 140 cm. This generous size offers plenty of space for your child to play, explore, and relax with complete freedom.
To maintain your Tapilou, we recommend cleaning it with a damp cloth.
Avoid using harsh chemicals or strong detergents.
It can also be stored by rolling it back up using the provided straps.
The Tapilou XL is manufactured in China.
The Tapilou XL is made with high-quality materials using a non-toxic TPU (thermoplastic polyurethane) fabric. It contains no chemicals and is rigorously tested in a laboratory to ensure that they meet safety standards.
We advise against using the product outdoors in order to preserve its quality and durability over time.
We advise against leaving your XL play mat exposed to the sun for a long period. Prolonged exposure to heat and UV rays can damage the mat's materials, cause the patterns to fade, and accelerate wear and tear.
To preserve its quality and lifespan, prefer using it in the shade or indoors and avoid leaving it in direct sunlight for several hours.
Yes, the Tapilou is suitable for children of all ages, from toddlers to older kids. It is designed to support the various stages of a child's development, from their first movements to the discovery of new activities.
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything we can to restock our products as quickly as possible. However, replenishment times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to enter your email on the product page to be notified when it is back in stock, or to contact us directly via our customer service.
The bath mat is available in a standard size of 100 cm x 40 cm. This size offers enough space for your baby to be comfortable during bath time.
To maintain your bath mat, wash it at 30°C in the washing machine, using the delicate cycle and rolling the print inward.
After use, hang it to dry using the included hooks.
If in doubt, do not hesitate to contact us.
The bath mat is made in China.
Absolutely! Our bath mats can be easily machine washed at 30°C, making them convenient to maintain.
Yes, Tapilou bath mats are made with safe materials and free of harmful chemicals, ensuring your baby's safety. It also features a smooth surface to provide maximum comfort during bath time!
Yes, our bath mats are designed with a non-slip surface to ensure your baby's safety during bath time.
Our bath mats are designed to fit most standard bathtubs, and even corner tubs and walk-in showers. Please check the dimensions of your bathtub to ensure compatibility.
Simply place the bath mat at the bottom of the tub before filling it with water. Make sure the mat is securely adhered to prevent it from slipping.
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything possible to restock our products as quickly as we can. However, restocking times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to enter your email on the product page to be notified when it is back in stock or to contact us directly via our customer service.
The shower mat is available in a standard size of 53 cm x 53 cm.
To maintain your shower mat, wash it at 30°C in the washing machine, using the delicate cycle and rolling the print facing inward.
After use, hang it up to dry using the included hooks.
If in doubt, do not hesitate to contact us.
The shower mat is made in China.
Absolutely! Our shower mats can be easily machine washed at 30°C, making them convenient to maintain.
Yes, Tapilou shower mats are made with safe materials free from harmful chemicals, ensuring your baby's safety. It also features a smooth and non-slip surface for optimal comfort!
Yes, our shower mats are designed with a non-slip surface to ensure children's safety.
Our shower mats are designed to fit most standard showers. Please check the dimensions of your bathtub to ensure compatibility.
The suction cups will not adhere to floors that are too grainy or textured.
Simply place the shower mat on the shower floor. Make sure the mat is securely adhered to prevent it from slipping.
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything possible to restock our products as quickly as we can. However, restocking times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to enter your email on the product page for restock notifications or to contact us directly via our customer service.
The Tapilou portable changing mat measures 70 cm x 50 cm open and 20 cm x 25 cm folded, perfect for changing baby comfortably, wherever you are.
The changing mat is easy to maintain thanks to its waterproof material. A simple wipe with a sponge is enough to clean small stains. For more thorough care, it is machine washable at 30°C.
If in doubt, do not hesitate to contact us.
The portable changing mat is made in Europe, in Portugal.
Our changing mats are made with Oeko-Tex certified materials, guaranteed free of harmful substances. The surface is designed with a soft, waterproof material, ensuring comfort and safety for baby. 100% polyester filling for maximum comfort!
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything we can to restock our products as quickly as possible. However, replenishment times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to register your email on the product page for restock notifications or to contact us directly via our customer service.
The stroller mattress measures 70 cm x 33 cm, a universal size suitable for the majority of strollers.
The stroller mattress is completely machine washable at 30°C. It is recommended to use a delicate cycle and let it air dry to preserve the quality of the materials.
If in doubt, please do not hesitate to contact us.
The portable changing mat is made in Europe, in Portugal.
Our stroller mattresses are made with Oeko-Tex certified materials. One side is made of soft cotton with elegant patterns, and the other side is made of absorbent terry cloth, perfect for summer. 100% polyester padding for maximum comfort!
We apologize for the out-of-stock status of your favorite Tapilou.
We are doing everything we can to restock our products as quickly as possible. However, replenishment times may vary depending on various factors such as demand, production, and logistics.
To find out the exact restock date, we invite you to enter your email on the product page for restock notifications or contact us directly via our customer service.
We currently deliver our products to France and Europe. Please note that delivery times and costs may vary depending on the destination.
The delivery time for Metropolitan France is 2-4 business days (excluding weekends and public holidays) after receipt of payment.
Unless it is a pre-order!
Delivery rates vary depending on the items purchased; the amount will be calculated at checkout!
⚠️Delivery to countries subject to customs duties: Customs duties are the responsibility of the end customer (recipient). Unfortunately, we cannot know the exact amount of these fees in advance, as it depends on several factors (order value, customs regulations of the destination country, and other applicable import taxes and duties). In the event of a refused package, return shipping costs will be the responsibility of the customer.
As soon as your order is shipped, you will receive a confirmation email containing your tracking number and a link to the carrier.
You will be able to track your package in real time until it is delivered.
If you do not find this email, remember to check your junk mail (spam) or contact our customer service, who will be able to send you the tracking information 🙂
If your package is not collected from the pickup point within the allotted time, it will be automatically returned to us.
Upon receipt of the package at our premises, we can proceed with reshipping it if you wish.
In this case, the delivery fees must be paid again before your order is sent back out.
If you were unable to select a pickup point when placing your order, your package will automatically be shipped to the pickup point closest to the delivery address provided.
If you wish to change this pickup point after placing your order, you can contact our customer service team as soon as possible.
You have 14 days from the receipt of your order to return it to us. Return shipping costs are at your expense, but we offer you the option to exchange your item or obtain a refund.
To proceed with an exchange or refund, contact us at contact@tapilou.com, indicating your order number and the reason for the return. Ensure that the products are intact, unused, and in their original packaging. Please send them to the following address:
KAIROS LOGISTIQUE P/C TAPILOU
Quais 18 à 23
Rue René Cassin
77290 Mitry Mory
To get in touch with our customer service, you have several options. You can send us an email at contact@tapilou.com.
You can also contact us via our online contact form, where you can fill in your details and leave us a detailed message.
We are also present on social media, so do not hesitate to send us a private message on our Instagram account @tapilou_officiel.
We accept Carte Bleue, Mastercard, Visa, American Express, Paypal, Apple Pay.
You also have the option of paying in three interest-free installments (Alma) or by gift card.
Once your purchase has been validated, you will immediately receive a confirmation email summarizing your order.
Remember to check your junk mail (spam) folder, as this email sometimes ends up there.
If you have not received anything, it is likely that the payment did not go through. We therefore invite you to retry your order.
If the problem persists, we recommend that you try with another bank card or another payment method, such as PayPal.
In case of an error, please contact us as soon as possible at contact@tapilou.com.
Our orders are prepared very quickly, so it is sometimes difficult to intercept them. If it is not yet being prepared, we will of course be able to cancel it.
Yes, we offer gift cards ranging from €30 to €200!
They are sent directly by email after purchase and contain a unique code to be used at checkout on our site.
Perfect for a guaranteed treat, they allow parents to choose their favorite product themselves
